Shipping Policy

All orders ship within 3-5 business days.

Since we deal with a large number of distributors who may ship directly to you, you may receive a multi item order in separate packages, from separate shipping carriers on different days. Please allow time for all products to arrive prior to assuming a product is lost or has not been shipped.

Return Policy

We offer 100% no questions asked refunds on returns submitted within 30 days of the purchase date.

Many of our products are shipped to you directly from our distributors. Return information should always be present within each order received, however, if this information is missing, and if you return the product to our office, your return, replacement and refund would be delayed.

When performing any return, please follow these guidelines:

• Always contact us first so that we could provide you with a RMA (Return Merchandise Authorization) number. You can reach us directly at 570-504-5582 or via e-mail at returns @ bestenergysavingproducts . com
• Upon return approval, repackage material as best as possible and return product with the shipping method instructed for that product.
• If product is being returned for exchange due to defective or damaged product, please allow up to 30 days for this product to be returned and replaced with a new product.
• If product is being returned due to dissatisfaction within 30 days of purchase, you full purchase price will be refunded. Please allow for up to 30 days for your credit card to be reimbursed.