Since we deal with a large number of distributors who may ship directly to you, you may receive a multi item order in separate packages, from separate shipping carriers on different days. Please allow time for all products to arrive prior to assuming a product is lost or has not been shipped.
Shipping Discounts
Products that indicate they are 'Eligible for Free Shipping' will be shipped free if the order total, minus any discounts, exceeds $450.00
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started:
Return Policy
We offer 100% no questions asked refunds on physical product returns submitted within 30 days of the purchase date. See further below about downloadable products. Return shipping charges may apply.
Many of our products are shipped to you directly from our distributors. Return information should always be present within each order received, however, if this information is missing, and if you return the product to our office, your return, replacement and refund would be delayed.
When performing any return, please follow these guidelines:
Always contact us first so that we could provide you with a RMA (Return Merchandise Authorization) number. You can reach us directly at 570-851-5582 or via e-mail at returns @ bestenergysavingproducts . com
Upon return approval, repackage material as best as possible and return product with the shipping method instructed for that product.
If product is being returned for exchange due to defective or damaged product, please allow up to 30 days for this product to be returned and replaced with a new product.
If product is being returned due to dissatisfaction within 30 days of purchase, your full purchase price will be refunded, but you will be responsible for the shipping charges to return the product. Please allow for up to 30 days after we receive the returned product for your credit card to be reimbursed.
Electronic Downloadable Products are not directly refundable since their is no way to undo a download. If you desire a refund for a downloadable product, please notify us within 3 days of purchase and provide proof or explanation that you had not downloaded the product or were unable to download the product. You can reach us directly at 570-851-5582 or via e-mail at returns @ bestenergysavingproducts . com
In the event you were unable to download the product, we would first attempt to directly email the product to you prior to providing a refund.
Shipping Policy
